At Everteen, we are dedicated to providing our customers with the highest quality cosmetic products. If you are not completely satisfied with your purchase, we offer a 10-day return policy.
To be eligible for a return, the product must be in its original condition, including all packaging and accessories. Products must be unused, unopened, and in their original condition. Returns will not be accepted for products that have been used, opened, or damaged.
Initiating a Return
If you would like to initiate a return, please contact us at email@example.com within 30 days of receiving your order. We will provide you with instructions on how to return the product and process your refund or exchange.
Refunds and Exchanges
Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria for returns. If the product is eligible for a return, we will process a refund or exchange. Refunds will be credited to the original method of payment.
The customer is responsible for the cost of shipping the returned product back to us. We do not provide pre-paid shipping labels for returns.
Please note that we reserve the right to reject returns that do not comply with our return policy. We also reserve the right to modify our return policy at any time without prior notice.
If you have any questions or concerns about our return policy, please do not hesitate to contact us at firstname.lastname@example.org