At Everteen, we strive to provide a seamless and satisfying shopping experience for our valued customers. Here’s our shipping policy to ensure transparency and clarity regarding the delivery of your cherished Everteen skincare products:
1. Order Processing:
• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Timelines:
• We partner with reputable courier services to ensure prompt and reliable delivery.
• Domestic Shipping: Estimated delivery time within 2-3 business days.
• International Shipping: Estimated delivery time within 7-8 business days (may vary depending on the destination).
3. Customs and Duties:
• International customers are responsible for any applicable customs duties, taxes, or import fees imposed by their respective countries.
4. Delivery Address:
• Please ensure the accuracy of your shipping address during checkout. We will not be held responsible for any delivery issues arising from incorrect or incomplete addresses.
5. Order Modifications and Cancellations:
• If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will assist you based on the order status and feasibility.
6. Delivery Issues and Returns:
• In the rare event of delivery issues, damaged products, or any concerns with your order, please reach out to our customer support team within 7 days of receiving the package. We will gladly assist you and provide appropriate resolutions.
7. Shipping Policy Updates:
• Please note that our shipping policy is subject to change. Any updates or modifications will be communicated on our website. We recommend reviewing the policy periodically for the latest information.
Thank you for choosing Everteen as your skincare brand of choice. We are committed to delivering your products safely and efficiently, and we appreciate your trust in our brand. If you have any further questions or require assistance, please don’t hesitate to contact our dedicated customer support team.