Smooth and Transparent Shipping Process
At Kilts Clothing, we are committed to ensuring a smooth and transparent shipping experience for our customers. By placing an order on our website, you agree to the outlined terms designed to set clear expectations. While we strive to maintain accurate stock levels, occasional discrepancies may occur. In such cases, we will promptly ship the available items and contact you with options for any out-of-stock products, including waiting for restocking or opting for a refund. Shipping costs are transparently calculated during checkout based on your location and product details, ensuring no hidden fees.
Delivery Timelines & Customer Support
Our delivery timelines vary depending on the type of order. Standard orders, including custom kilts, typically take 2-3 weeks for production and an additional 3-4 days for delivery, totaling 3-4 weeks. For urgent needs, our Rush Order service ensures dispatch within 3-4 working days, with delivery taking 8-10 working days. In rare cases of delays due to fabric unavailability or natural events, we will keep you updated. For damaged parcels or address changes before dispatch, our dedicated customer support team is always available to assist. Reach out to us at 📧 support@kiltsclothing.com for a hassle-free experience.
