FAQ’s
At Kilts Clothing, we offer a wide variety of traditional and modern kilts, including tartan kilts, utility kilts, leather kilts, and custom-made kilts for men, women, and children. We also carry accessories such as sporrans, belts, socks, and kilt pins to complete your outfit. Whether you’re looking for a formal, casual, or more rugged style, we have something for every occasion.
All our products, including custom kilts, are delivered within 10 to 15 days, which also includes 2 to 3 days of dispatching time for tailored items. For customers who need fast delivery, our Rush Order service ensures dispatch within 3–4 working days, with delivery taking 8–10 working days. In rare cases, such as fabric shortages or natural events, there may be slight delays, and we will keep you informed throughout the process.
We ship our products internationally from Pakistan. Delivery times typically range from 10 to 20 days, depending on your location. We offer fixed shipping fees of $15 USD for all international orders, ensuring a transparent and affordable shipping cost. Once your order is dispatched, you will receive tracking information, allowing you to monitor its progress. For more details, please refer to our shipping policy.
We only accept credit card payments for all orders. It ensures a secure and efficient transaction process for our customers.
We want you to be delighted with your purchase. If, for any reason, you’re not satisfied with your item, we offer a 30-day return policy on most products. Items must be in new, unused condition, with all original tags and packaging intact. Custom-made items are non-refundable unless they are defective or damaged during shipping. Please refer to our Return & Refund Policy for detailed information on initiating a return.
Choosing the right size is easy with our size guide, which is conveniently located on each product page. We recommend measuring your waist and hip circumference, and checking the length from your waist to where you’d like the kilt to fall. If you need assistance, please don’t hesitate to contact our customer service team. We’ll be happy to help you find the perfect fit.
Yes, we offer custom-made kilts tailored to your exact measurements. You can send us your waist, hip, and length measurements, and we’ll craft a kilt that fits you perfectly. Whether it’s a tartan design or a leather kilt, we’re happy to work with you to create something unique.
Our standard delivery time for domestic orders is 3-5 business days. For international orders, delivery typically takes 10–20 days, depending on your location and shipping method. Custom-made items may take additional time to prepare. We’ll provide you with an estimated delivery date when you place your order and send tracking information once your items ship.
Yes! Once your order has been shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. If you have any trouble tracking your package or need assistance, don’t hesitate to reach out to our customer service team.
We’re here to help 24/7! You can reach our customer support team at any time by email at [email protected]. For quicker assistance, you can also contact us via WhatsApp. Our team is always ready to assist you, no matter the time.
Yes, all of our kilts are handmade by skilled artisans using high-quality materials, ensuring both comfort and authenticity. Whether you’re looking for a traditional tartan kilt or a rugged utility kilt, our products are crafted with attention to detail and durability. We take pride in offering authentic, quality kilts that represent the true Scottish heritage.